Comparison
Jonta vs Jira
How Jonta compares with Jira for teams that support clients: client portal, wiki and incidents included, one flat price, and free migration.
Quick answer
Jira is a powerful issue tracker priced per user. Teams that also need a client portal, a wiki and status updates usually add Jira Service Management, Confluence and Statuspage, each billed separately. Jonta includes all of these in one product at one flat price, and imports your Jira history for free.
At a glance
| Capability | Jonta | Jira |
|---|---|---|
| Issue tracking, boards, sprints, epics | Included | Included |
| Client portal for raising requests | Included on every plan | Needs Jira Service Management (separate product, per agent) |
| Wiki / knowledge base | Included on every plan | Needs Confluence (separate product, per user) |
| Incident management with client updates | Included on every plan | Jira Service Management and Statuspage (separate products) |
| Uptime monitoring | Included on every plan | Not included in Jira itself |
| GitHub commits, PRs and deployments on the ticket | Included | Included (via integration) |
| Pricing model | Flat price per workspace | Per user, per month |
| Migration from Jira | Free, keeps ticket numbers and history | n/a |
Checked 8 October 2026 from public information. If something here is out of date, tell us and we will correct it.
Where Jira is strong
- A very large ecosystem of Marketplace apps and integrations
- Mature, highly configurable workflows used by very large organisations
- Free plan for up to 10 users
Why teams move to Jonta
- Support and development live in two places that need linking
- Per-user licences across several Atlassian products add up quickly
- Clients find Jira hard to use, and need a simpler portal
Pricing
Jira Standard is $7.91 per user per month and Premium $14.54 (Atlassian list prices, monthly billing). Jonta is £0 for up to 5 users, £80 a month flat for up to 50 users, or £864 a year. Prices exclude VAT.
- Jira Standard, per user per month: $7.91 (Atlassian list price, July 2026)
- Jira Premium, per user per month: $14.54
What the Atlassian stack costs compared with Jonta
A typical client-facing team on Atlassian pays for Jira, Confluence, Jira Service Management and a status page, each priced separately. Monthly list prices, Standard plans.
| Team | Jira + Confluence + JSM + Statuspage | Jonta | Atlassian costs |
|---|---|---|---|
| 20 people5 handling support | $415.20about £313 | £80Pro, flat | 3.9× as much |
| 50 people10 handling support | $1,014.50about £765 | £80Pro, flat | 9.6× as much |
Atlassian figures: Jira Standard $7.91 and Confluence Standard $6.40 per user, JSM Standard $20 per agent, Statuspage Hobby $29 or Startup $99 per month. Converted at $1 = £0.7537 (7 October 2026). Prices checked 8 October 2026; see our comparison sources. Atlassian’s free plans cover teams of up to 10 users, so for very small teams the saving is smaller. Prices exclude VAT.
Questions
Is Jonta cheaper than Jira?
Jira Standard is $7.91 per user per month and Premium $14.54 (Atlassian list prices, monthly billing). Jonta is free for up to 5 users and £80 a month flat for up to 50 users, with every feature included. For most teams over about 15 people Jonta costs less, and the gap grows as the team grows.
Can we move from Jira to Jonta?
Yes. Jira and Confluence imports are free on every plan and keep ticket numbers, comments, attachments, authors and timestamps.
Migration from Jira is free on every plan.