Features
Support and a client portal, boards and sprints, GitHub and deployments, release notes, incidents and uptime monitoring, a wiki and reporting. Every feature is included on every plan.
Give clients a secure portal to raise and track requests, while your team works the same ticket through to release. Included on every Jonta plan.
Project-specific Kanban boards with client-facing column names, real-time updates, workflow rules, auto-assignment and work-in-progress limits.
Jira-style backlogs, multiple active sprints, epics, sub-tasks, estimates and versions, with burndown, velocity and time against estimate.
Link GitHub commits and pull requests to tickets automatically, show CI status, and record every deployment with its environment, version and tickets.
Generate release notes from the tickets in a version or deployment, email them to client contacts and publish them in the client portal.
Run SEV1 to SEV4 incidents with a timeline and incident commander, monitor URLs automatically and keep clients updated by email, without a separate status tool.
Knowledge spaces with nested pages, rich text, attachments, ticket links, version history and per-space permissions, included on every Jonta plan.
Track deployment frequency, lead time, change failure rate and time to restore per project, plus burndown, velocity, time in stage and a CSV audit log.
Granular roles and permissions, project-based teams, optional two-factor authentication, failed-login protection, session visibility and a full audit log.
Free migration from Jira and Confluence. Keep ticket numbers, comments, attachments, sprints, authors and timestamps, with dry runs and repeatable imports.
No copying between a helpdesk and a development tracker.
Clients raise and track their own requests, and only see what you share.
One stream for staff, with private notes that never reach the client.
Bugs, support requests and internal work are easy to tell apart.
Each project gets the workflow it needs, and boards update live.
The process is enforced by the board, not by reminders.
Jira-style planning without Jira.
Every client engagement is set up its own way.
Commits and pull requests appear on the ticket automatically.
Know what shipped, where and when.
Release notes write themselves from the tickets you shipped.
See how healthy delivery is on every project.
Run incidents in the same place as the work that caused or fixes them.
Clients hear about incidents from you first.
Jonta notices when a site is down and opens the incident for you.
Nothing sits forgotten in a column.
Built to be run and monitored properly.
Clients see what you delivered without you writing an email.
Important alerts are queued, retried and never silently lost.
The right people on the right projects.
Decide exactly who can see and change what.
Sensible account security out of the box.
Your documentation lives next to the work it describes.
Find anything, including history you imported from Jira.
Progress and accountability in one place.
Bring your history with you, ticket numbers included.
Move your wiki without losing its structure.
Designed to be easy to pick up, for staff and clients.
Try every feature free for up to 5 users.
Free for up to 5 users
Every feature on every plan. £80 a month for up to 50 users after that, and free migration from Jira and Confluence.